Returns

What if I have an issue with the merchandise I receive?

We stand behind the accuracy of our manifests, both in terms of condition and composition. If there is a difference greater than 10%, please email us at wholesale@simplecellinc.com within 7 days of receiving your order. We will get back to you within 1-2 days with next steps. We aim to resolve all disputes efficiently and fairly.

Can I return merchandise?

We cannot offer any returns or exchanges. If you have any issues with your order, please do reach out to our Customer Care team.